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Privacy Policy

We appreciate your visit to our site, and we understand that you may have concerns about the privacy of information that you may provide to us. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of privacy. The following provides information relating to our practices and procedures for protecting the security of your non-public personal information. Throughout this document, we, us, and our mean Mondial Assistance.

Confidentiality

Mondial Assistance only ever uses any customer data it receives to carry out the services for which customers have signed up. In no way will your details be passed to third parties for any other marketing activities.

Mondial Assistance on privacy

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.

Our use of "cookies"

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Mondial Assistance do not use “cookies” of this nature and your use of the website will not result in any additional information being stored on your computer without you requiring it to be stored.

Security of information

Mondial Assistance considers the security of our customer's Personal Information as an important and necessary part of the responsible management of our corporate data. Mondial Assistance therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for Mondial Assistance's use only. We will only disclose Personal Information in order to fulfil our obligations in respect of the provision of services to our customers.

Notification of changes

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.